Terms & Conditions - Golf Sherpa

These Terms and Conditions apply to all bookings and services provided by Golf Sherpa LTD ("we", "our", "us"). By placing a booking with us, you agree to the following terms.

1. Company Information

Golf Sherpa LTD is a company registered in Scotland under company number SC850288.

Registered Address: Third Floor, 3 Hill Street, New Town, Edinburgh, EH2 3JP, Scotland

Contact Email: [email protected]

These terms are governed by the laws of Scotland.

2. Our Services

Golf Sherpa provides full-service golf trip planning, including:
• Booking tee times and accommodation directly on your behalf
• Tiered experience packages (Yardage Book, Caddy, Sherpa)
• Access to our mobile app for itinerary planning and concierge support

We act as your booking agent for all accommodation and golf courses included in your selected package.

3. Booking & Payment

• Bookings are made directly with Golf Sherpa LTD.
• Customers are charged directly for their packages and any add-ons.
• A non-refundable deposit is required at the time of booking.
• Remaining balance must be paid according to the schedule outlined in your confirmation.

4. Cancellations & Refunds

• Cancellations made 30+ days prior to the trip start date are eligible for a full refund minus the deposit.
• Cancellations made less than 30 days before the start date are non-refundable.
• All deposits are non-refundable.
• In the event of course closures (e.g. weather), we will liaise with our partners to attempt to rearrange your itinerary. Rescheduling is subject to availability and partner discretion.

5. Travel Insurance Requirement

Travel insurance is mandatory. Golf Sherpa LTD cannot be held liable for cancellations, lost items, weather disruptions, injury, or medical costs.

We require all customers to obtain comprehensive travel insurance that covers cancellations, delays, lost luggage, medical expenses, and golf equipment.

6. Force Majeure

We shall not be held liable for any failure or delay in performing our obligations due to events beyond our control, including but not limited to: extreme weather, pandemics, travel restrictions, strikes, war, government actions, transport failures, or natural disasters.

7. Traveller Behaviour & Course Etiquette

All travellers are expected to comply with:
• Golf course rules and dress codes
• Codes of conduct and local regulations

Failure to do so may result in exclusion from certain venues or removal from the itinerary, with no refund.

You are responsible for reviewing course-specific rules, which can be found on the official websites of our golf partners.

8. Package Inclusions & Exclusions

Each Golf Sherpa package clearly outlines what is included (e.g., tee times, accommodation).

Unless explicitly stated, the following are not included:
• Travel to and from the destination
• Golf club or buggy hire
• Meals and beverages
• Caddies or guides
• Travel insurance
• Personal expenses and gratuities

Contact Information

Company

Golf Sherpa LTD
Company Registration: SC850288

How to reach us

Email: [email protected]

Third Floor, 3 Hill Street New Town, Edinburgh EH2 3JP Scotland