Effective Date: June 2025
Last Updated: June 2025
Golf Sherpa LTD (“we”, “us”, or “our”) operates the website https://golfsherpa.co.uk. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal data when you:
- Make a booking or enquiry
- Sign up for our services or mailing lists
- Create an account or log in
- Use our website or mobile application
The information collected may include:
- Name
- Email address
- Phone number
- Home and billing addresses
- Payment information (processed securely via third-party payment processors)
- IP address and browser user agent
- Any other information you provide to us
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Provide customer support
- Send transactional and promotional communications
- Improve our services and website functionality
- Comply with legal obligations
3. Analytics and Tracking
We use tools such as Google Analytics, Meta Pixel, and Omnisend to analyze website traffic and user behavior. These tools may collect information about your device, browsing actions, and usage patterns.
4. Cookies
Our website uses cookies to enhance user experience. For detailed information, please refer to our Cookie Policy.
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers assisting in our operations (e.g., payment processors, email marketing platforms)
- Legal authorities when required by law
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or request data portability
To exercise these rights, contact us at [email protected].
8. Contact Us
For any questions regarding this Privacy Policy, please contact:
Steven Coutts
Email: [email protected]